Privacy Policy

Signature Creations — Privacy Policy

ARKR Enterprises Private Limited | Handmade Bead Jewellery | www.signaturecreations.in

Signature Creations (operated by ARKR Enterprises Private Limited, Valasaravakkam,

Chennai, Tamil Nadu — "we", "us", "our") respects your privacy. This policy explains what

personal data we collect through www.signaturecreations.in (the "Site"), how we use it,

and the rights you have under the Digital Personal Data Protection Act, 2023 and other

applicable Indian law.

1. Information We Collect

Information you provide: name, shipping and billing address, phone number, email

address, and order details when you place an order, create an account, contact us, or

subscribe to updates.

Information collected automatically: device and browser information, IP address, and

browsing activity on the Site, collected through cookies and similar technologies used by

our e-commerce platform (Shopify) and analytics tools.

Payment information: all payments are processed by secure third-party payment

gateways. We do not collect or store your card numbers, UPI credentials, or banking

passwords.

2. How We Use Your Information

We use your personal data to:

• Process, ship, and deliver your orders, and communicate order status;

• Respond to your enquiries and provide customer support;

• Send order confirmations, invoices, and shipping updates via email, SMS, or WhatsApp;

• Send marketing communications about new collections, only where you have

consented; you may opt out at any time;

• Improve our Site, products, and services;

• Comply with legal, tax, and accounting obligations.

3. Sharing of Information

We do not sell or rent your personal data. We share it only with:

• Courier and logistics partners, to deliver your orders;

• Payment gateways, to process your payments;

• Service providers such as our e-commerce platform (Shopify), communication tools,

and marketing agency, strictly for operating the Site and fulfilling orders;

• Government or legal authorities, where required by law.

4. Cookies

The Site uses cookies to keep your cart active, remember preferences, and understand Site

usage. You can control cookies through your browser settings; disabling them may affect

Site functionality.5. Data Retention

We retain personal data only as long as needed for the purposes above, or as required

under Indian tax and company law. Order and invoice records are retained as mandated by

law.

6. Data Security

We use reasonable security safeguards, including secure (HTTPS) connections and access

controls, to protect your data. However, no method of transmission over the internet is

completely secure.

7. Your Rights

Subject to applicable law, you may:

• Request access to the personal data we hold about you;

• Request correction of inaccurate or incomplete data;

• Request erasure of your data, where it is no longer required for a lawful purpose;

• Withdraw consent to marketing communications at any time;

• Nominate another individual to exercise your rights in the event of death or incapacity,

as provided under the DPDP Act, 2023.

To exercise these rights, write to us at the contact below. We will respond within a

reasonable time as required by law.

8. Children

The Site is intended for users aged 18 and above. We do not knowingly collect data from

children.

9. Grievance Officer / Contact

For questions, requests, or grievances regarding your personal data, contact:

ARKR Enterprises Private Limited (Signature Creations)

16/29, Ramesh Nagar, 3rd Street, Valasaravakkam, Chennai – 600087

WhatsApp: 9486084624

10. Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this

page with an updated effective date.

Effective date: 01 July 2026